iNTRODUCTION
Reach out to us
Whether you have a question about your booking, need local recommendations, or want to discuss special requirements, our friendly team is ready to assist. Here's how to get in touch with Hedley House.
Contact Details
Reach out to us
Phone: 07428 917515
We answer calls from 7:30am to 10:30pm. Outside these hours, please leave a message and we'll get back to you promptly.
Email: Please use form
We aim to respond to all emails within 24 hours.
Address:
Hedley House Hotel 3-6 Bootham Terrace York YO30 7DH United Kingdom
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Specific Enquiries
Who to contact for...
Bookings and Availability For room bookings, changes, or availability queries: Phone: 07428 917515 | Email: greg@hedleyhouse.com
Group Bookings For bookings of 5 or more rooms: Phone: 07428 917515 Email: greg@hedleyhouse.com
Wellness Centre For treatment bookings or wellness enquiries: Phone: 07428 917515 Email: greg@hedleyhouse.com
Accessibility Requirements To discuss specific accessibility needs: Phone: 07428 917515 | Email: greg@hedleyhouse.com
Feedback and Reviews We value your feedback: Email: greg@hedleyhouse.com
Business and Media Enquiries For business partnerships or press enquiries: Email:
greg@hedleyhouse.com
FAQs
Frequently asked questions
What are your check-in and check-out times?
Check-in is from 2pm and check-out is by 11am. Early check-in and late check-out may be available on request (fees may apply).
Do you have parking?
Yes, we offer secure off-street parking for £18 per night. Spaces are limited, so pre-booking is essential.
Can we leave our luggage?
Early arrivals can leave luggage or park your car from any time.
Bags can be left on day of departure and cars can be left for the rest of the day at a surcharge (except Saturdays)
Is breakfast included?
Breakfast is your choice.
Our full Yorkshire breakfast is available with all bookings, but it's completely optional. You decide what works best for you.
For apartment bookings, breakfast is available as an optional extra that you can add to your stay.
Do you have family rooms?
Yes, we have lots of multi bedrooms, perfect for groups and families
Are pets allowed?
We do accept dogs in some rooms by prior arrangement and we have some lovely riverside walks close by.
Do you have WiFi?
Yes, free high-speed WiFi is available throughout the hotel and apartments.
Do you do Laundry?
Yes we can wash and dry large loads daily.
